vinatalk

Terms of Payment

These terms govern the payment conditions for the online Vietnamese service vinatalk. The payer is considered to have agreed to these terms upon making the payment. Matters not stipulated in these terms are governed by the provisions of the website and other informational materials.

1. Payment Methods

One-time Payment (Non-Subscription) : Payment can be made via credit card and bank transfer.
Subscription : Only credit card payments are accepted. Bank transfers are not supported.

2. Accepted Credit Cards

One-time Payment (Non-Subscription)Subscription : Visa, MasterCard, American Express, JCB, Diners Club, and Discover are accepted.

3. Cancellation of Subscription Payments

Subscription : Cancellations can be processed throughthe member information page. No prorated refunds are provided for cancellations. Services can still be used until the end of the subscription period even after cancellation.

4. Refund

One-time Payment (Non-Subscription)Subscription : Refunds after payment are not accepted (except in cases of company fault).

5. Deadline for Subscription Cancellation

Subscription : If you wish to cancel, please do so by the day before the renewal date (end of the usage period). No refunds will be provided for cancellations made after the deadline.

6. Automatic Debit

Subscription: After subscribing, payments are automatically debited monthly. The debit date will be one month after the initial payment date.

7. Change Crebit Card

Subscription: Register a new credit card and set it for subscription payments via the member information page.

8. Register new Credit Card

One-time Payment (Non-Subscription)SubscriptionA new credit card can be registered via the member information confirmation and modification section on My Page. If you choose to save your credit card information when using a new credit card, you can make payments in the future without re-entering your credit card details.
* Credit card information is securely managed by Stripe Japan Inc.

9. Delete existing Credit Card

One-time Payment (Non-Subscription)Subscription : Existing credit cards can be deleted via the member information page.

10. Terms change

These terms may be changed or revised without notice if deemed necessary. Any changes or revisions will be announced on the website.

11. Effective Date

These terms are effective from September 20, 2021.