Privacy Policy

HDG Japan Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the online Vietnamese service vinatalk (hereinafter referred to as "this Service") provided on this website.

Article 1 (Personal Information)

  1. Personal Information" shall refer to "personal information" as defined by the Personal Information Protection Law, which is information about a living individual that can identify the specific individual through names, DOB, addresses, telephone numbers, contact details and other descriptions contained in such information, as well as data related to physical appearance, fingerprints, and voice prints, and information (personal identification information) that can identify the specific individual from information such as the insurer number on a health insurance card alone.

Article 2 (Purposes for Collecting and Using Personal Information)

  1. The purposes for which the Company collects and uses personal information are as follows:
    1. To provide and operate our services
    2. To respond to inquiries from users (including verifying the identity of the person)
    3. To send emails about new features, updates, campaigns, and other services offered by our company that the user is using
    4. For necessary communication such as maintenance and important notices
    5. To identify users who violate the terms of service or attempt to use the service for fraudulent or improper purposes, and to deny usage
    6. To allow users to view, modify, delete their registration information and view their usage status
    7. To charge users for the use of paid services
    8. For purposes related to the above uses

Article 3 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the new purpose is related to the original purpose.
  2. When a change of purpose is made, the Company will notify the users of the new purpose in the manner prescribed by the Company or announce it on this website.

Article 4 (Provision of Personal Information to Third Parties)

  1. The Company will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases, and except as permitted by the Personal Information Protection Law or other laws:
    1. When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the person concerned.
    2. When it is particularly necessary for improving public health or promoting the healthy development of children, and it is difficult to obtain the consent of the person concerned.
    3. When it is necessary to cooperate with a national agency, local government, or an individual or entity entrusted by them to execute affairs prescribed by law, and obtaining the consent of the person concerned would impede the execution of the affairs.
    4. When the following items have been notified or publicly announced in advance, and the Company has filed a notification with the Personal Information Protection Commission:
      1. That the purpose of use includes the provision to third parties.
      2. The items of data provided to third parties.
      3. The means or method of provision to third parties.
      4. That the provision of personal information to third parties will be ceased upon the request of the person concerned.
      5. How requests from the person concerned are received.
  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information shall not be considered a third party:
    1. When the Company entrusts the handling of personal information, in whole or in part, within the scope necessary to achieve the purpose of use.
    2. When personal information is provided in connection with the succession of business due to merger or other reasons.
    3. When personal information is used jointly between specific parties, and this fact, the items of personal information to be jointly used, the scope of the parties jointly using the information, the purpose of use by the user, and the name or title of the person responsible for managing the personal information have been notified to the person concerned in advance, or have been placed in a state where the person can easily know them.

Article 5 (Disclosure of Personal Information)

  1. The Company will disclose personal information promptly upon request from the person concerned. However, disclosure may be partially or fully withheld if disclosing the information would meet any of the following conditions, and if a decision is made not to disclose, the Company will notify the person concerned promptly:
    1. If there is a risk of harm to the life, body, property, or other rights and interests of the person concerned or a third party.
    2. If there is a significant risk of hindering the proper execution of the Company's business.
    3. If it would violate other laws.
  2. Notwithstanding the provisions of the preceding paragraph, information that is not personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 6 (Correction and Deletion of Personal Information)

  1. Users can request the correction, addition, or deletion (hereinafter referred to as 'correction etc.') of their personal information held by the Company if it is incorrect, according to the procedures established by the Company.
  2. If the Company deems it necessary to comply with a user's request for correction etc., it shall make such corrections etc. to the personal information without delay.
  3. When the Company has made corrections etc. based on the provisions of the preceding paragraph, or has decided not to make such corrections etc., it shall notify the user of this without delay.

Article 7 (Suspension of Use of Personal Information)

  1. If an individual requests the suspension or deletion of their personal information (hereinafter referred to as 'suspension etc.') on the grounds that it is being handled beyond the scope of the purpose of use or has been acquired by wrongful means, the Company shall promptly conduct the necessary investigation.
  2. If it is determined based on the results of the investigation that it is necessary to comply with the request, the Company shall suspend the use of the personal information etc. without delay.
  3. If the Company has carried out the suspension etc. based on the provisions of the preceding paragraph, or has decided not to carry out the suspension etc., it shall notify the user of this without delay.
  4. Notwithstanding the previous two paragraphs, if the suspension etc. involves substantial costs or is difficult to implement, and if alternative measures necessary to protect the rights and interests of the user can be taken, the Company shall implement such alternatives.

Article 8 (Changes to the Privacy Policy)

  1. The contents of this Policy can be changed without notice to the user, except as otherwise provided by law or other stipulations in this Policy.
  2. Unless otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

Article 9 (Contact Information)

For inquiries regarding this Policy, please contact the following:
Contact : info@vietnamese-talk.com

Revision History

Latest revised on November 8, 2021

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